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Customer Stories
4 min read

International Paper: Turning Variability Into Sustained Operational Performance

Discover how International Paper leveraged Braincube to transform its global operations. By reducing variability, empowering teams with Real-Time Process Optimization, and fostering a culture of continuous learning, IP achieved process stability, minimized waste, and unlocked a new standard of operational excellence.
80% of International Paper facilities deploying Braincube

Real-Time Process Optimization enables International Paper to continuously adapt operating conditions as production environments change.

 

By keeping machines aligned with optimal operating conditions, Braincube helped International Paper convert operational stability into measurable production value.

Key outcomes

  • Greater process stability across paper machines
  • Reduced operational variability and material waste
  • Continuous adaptation to changing production conditions
  • Improved production economics at global scale

From Variability to Operational Leadership

With more than 120 years of expertise and 25,000 customers across 150 countries, International Paper is one of the world’s leading producers of fiber-based packaging and pulp products.

 

Yet even at this scale, one reality remains constant: paper machines never operate under identical conditions.

 

Fiber properties shift. Equipment behavior evolves. Environmental conditions fluctuate. Even small variations can influence sheet stability, machine efficiency, and product quality.

 

Maintaining consistent performance requires continuously adapting how the process operates as those conditions change.

Tackling Variability to Unlock Performance

In paper manufacturing, variability is unavoidable.

 

Operating limits must be respected to maintain product quality, equipment protection, and regulatory compliance. But maintaining performance within those limits requires adjusting operating conditions as the process evolves.

 

Historically, teams relied on experience, manual analysis, and periodic updates to operating standards.

 

But optimal operating conditions are not fixed. They change continuously as production conditions change.

 

What stabilized the machine earlier in the shift may no longer represent the best way to run the process later.

 

When operating conditions drift away from optimal performance, the impact quickly appears in lost throughput, higher material consumption, and reduced margin per ton.

 

International Paper recognized that improving performance required moving beyond reactive adjustments toward continuously adapting operations.

“We knew we had to move beyond firefighting,” said Andrew Jones, Senior Engineer Fellow at International Paper. “Our teams wanted to shift from reactive to proactive.”

Enabling Continuous Adaptation with Braincube

To address this challenge, International Paper implemented Braincube’s Real-Time Process Optimization.

 

Braincube analyzes live and historical production behavior to identify which controllable variables influence performance under current operating conditions.

 

Based on those conditions, the system continuously calculates the operating prescriptions required to keep the process aligned with optimal performance.

 

Instead of relying on static operating standards, teams receive continuously updated guidance on how the process should run as conditions evolve.

 

Operators can apply those prescriptions to stabilize performance, improve consistency, and replicate successful operating conditions across production cycles.

“With Braincube, it’s like having a smartphone for operations,” Jones explained. “Teams can apply what the system is learning about the process without waiting on IT.”

Turning Variability Into Controlled Performance

Braincube changed how International Paper teams manage production variability.

 

Instead of reacting to deviations after they occur, operators can continuously steer the process as conditions evolve.

 

The system highlights which controllable variables actually influence performance and prescribes how to adjust them to maintain stability.

 

Engineers spend less time analyzing historical data and more time focusing on operational improvement.

 

Operators gain clearer guidance on how to run the process under changing conditions.

 

Variability becomes something teams can actively manage rather than simply react to.

 

“Before, we were constantly updating dashboards and reacting to what had already happened,” Jones said.

 

“Now the system continuously updates how we should run. It’s not just about improving processes. It’s about learning how to run them better.”

Results

Through Real-Time Process Optimization, International Paper achieved measurable operational improvements across its production network.

 

Greater process stability

Paper machines operate more consistently across shifts and changing production conditions.

 

Reduced operational variability and material waste

More stable operating conditions reduce material loss and improve production efficiency.

 

Improved production economics

By keeping machines aligned with optimal operating conditions, Braincube helped International Paper convert operational stability into measurable production value.

 

Operators shifted from reacting to problems to continuously steering the process as conditions evolve.

 

“Our teams now ask better questions,” Jones said. “Instead of asking ‘What went wrong?’ we ask ‘How should we run this next grade best?’ That shift is transformative.”

Scaling the Transformation

After seeing Braincube’s impact on operational stability and production economics, International Paper expanded the system across its global network.

 

Today, Braincube is deployed or being deployed in nearly 80% of the company’s facilities.

 

“Braincube fundamentally changed how we operate,” said Andrew Jones.

 

“It’s not just about optimization. It’s about rethinking what’s possible.”

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Andrew Jones, Senior Engineer Fellow
International Paper

“Braincube fundamentally changed how we operate. It’s not just about optimization—it’s about rethinking what’s possible.”

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