Customer Stories
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International Paper: From Variability to Leadership in Paper Manufacturing

Discover how International Paper leveraged Braincube to transform its global operations. By reducing variability, empowering teams with real-time insights, and fostering a culture of continuous learning, IP achieved process stability, minimized waste, and unlocked a new standard of operational excellence.
Optimized
Going Beyond
Optimized
Greater Process Stability
Real-time guidance and alerts to optimize processes and prevent deviations.
Amplified
Radically Less Waste
Culture of continuous collaboration and innovation
Transformed
Effortless Compliance
System deployed or being deployed across 80% of company facilities

From Variability to Leadership: International Paper’s Transformation

With over 120 years of expertise and 25,000 customers across 150 countries, International Paper (IP) has built its legacy of innovation and sustainability in fiber-based packaging and pulp products. Yet, like any ambitious global manufacturer, IP understood that the road to operational excellence requires more than incremental improvements—it demands transformation.

Tackling Variability to Unlock Potential

IIn the complex world of paper manufacturing, minimizing variability is critical. For IP, staying within strict operating limits was essential not just for product quality but also for cost control and compliance. IP’s global network produced immense amounts of data across disparate systems, creating bottlenecks. Updates relied heavily on IT, operators reacted to issues instead of preventing them, and inefficiencies lingered.

“We knew we had to move beyond firefighting,” said Andrew Jones, Senior Engineer Fellow at International Paper. “Our teams wanted to shift to proactive decision-making.”

Empowering Teams with Braincube

Braincube’s Productivity Management System gave IP a foundation for transformation. The first step was making data accessible and actionable. Product Clones unified live and historical data, breaking down silos and enabling teams to make faster, smarter decisions.


 

Building on this, Braincube’s Digital Assistants became proactive productivity guides for operators, delivering prescriptive actions and real-time alerts to prevent deviations and optimize processes.

 

“With Braincube’s Digital Assistants, it’s like having a smartphone for operations,” Jones explained. “Teams could experiment, customize dashboards, and deploy new tools quickly—without waiting on IT.”

 

One standout tool, the Golden Run Dashboard, identified optimal operating parameters, enabling operators to replicate success across production cycles. Instead of manually maintaining standards, teams received continuous, actionable insights to keep operations on track.

The Leap From Optimization to Transformation

Braincube didn’t just improve processes—it reshaped how IP worked. Operators became innovators, and engineers could focus on strategic priorities. Real-time analytics from Braincube’s CrossRank AI empowered teams to predict and address variability proactively.

“Before, we were stuck updating dashboards manually,” Jones said. “Now, everything updates dynamically in real-time, reflecting the latest production standards. It’s not just about improving processes—it’s about fostering a culture of continuous learning.”

Variability became an opportunity, not a challenge. Teams worked smarter, not just faster, turning data into decisions that delivered measurable impact.

Results That Redefine Excellence

By reducing variability, IP achieved:

 

  • Greater Process Stability
  • Radically Less Waste
  • Effortless Compliance

 

Operators shifted their mindset from reactive troubleshooting to forward-thinking improvement.


 

“Our teams now ask better questions,” Jones said. “‘How do we run this next grade best?’ instead of ‘What went wrong?’ That shift is transformative.”


 

The result? A culture where human expertise and digital tools work in harmony to drive innovation.

“Braincube makes it easier for teams at all levels to understand what’s happening, why, and how to improve.”

Looking Ahead: Scaling Transformation Globally

After seeing Braincube’s impact, nearly 80% of IP’s facilities are implementing—or preparing to implement—the solution company-wide.



“Braincube fundamentally changes how we operate,” said Andrew Jones, Senior Engineer Fellow. “It’s not just about optimization—it’s about rethinking what’s possible.”

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Andrew Jones, Senior Engineer Fellow
International Paper

“Braincube fundamentally changes 
how we operate. It’s not just about optimization—it’s about rethinking what’s possible.”

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